Customer Service Representative

Pay: From $18.03 per hour

Job description:

Join the Moran Logistics Team!

Moran Logistics, a family-owned and operated 3 party logistics (3PL) company, is expanding and we want you to join our team. At Moran Logistics, we are committed to creating a safe, welcoming, and rewarding workplace for all employees.

We are currently seeking individuals to join our customer service department as full time Customer Service Representatives. As a member of the Customer Service team, you will perform duties such as responding to customer inquiries via email and phone call, use our online Warehouse Management System (WMS) to manage warehouse shipping and receiving functions and various miscellaneous tasks to ensure customer satisfaction.

Why work for Moran Logistics?

Steady work year round
First shift – Monday thru Friday, 7AM – 3:30PM
Be treated as a vital piece to our operation, not just a number.
Excellent benefits/ time off
Grow with us – advancement opportunities are available
Primary Duties and Responsibilities:

Prepare and process orders by fulfilling customer requests related to shipping and receiving services offered by Moran Logistics
Effectively and efficiently operate the online Moran Logistics Warehouse Management System (WMS)
Assist in hands-on warehouse projects – including inventory audits and cycle counts
Organize work area for orderliness at all times
Perform data entry tasks
Communicate with customers on a regular basis to ensure quality service and customer satisfaction
Research and correct transaction errors related to shipping and receiving of customer product
Inventory and cycle count adjustments into the Warehouse Management System
Check truck drivers in and out
Troubleshoot quantity discrepancies
Work closely with the operations team, drivers and customers in a fast paced office
· Performs other work-related duties as assigned

Required:

Must be organized and can multi-task in a fast-paced environment
Focused on accuracy and efficiency
Strong attention to detail is required
Computer skills of at least basic Microsoft (outlook, excel, word) experience
Flexible with possible overtime/weekends
Job Type: Full-time

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:

8 hour shift
Work Location: In person

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